Publishers - accessing stream audio archive

Download audio from an online stream audio archive

Our stream archive product allows live-streaming customers to automatically archive their content to the cloud and access any part of it later. 

IMPORTANTThe stream audio archive product is licensed only for internal use by the station and not for audio distribution to end users. Our podcast product should be used to distribute audio-on-demand content to end users. We reserve the right to revoke access to the stream archive service for customers that distribute their archive content directly to listeners.

Content can be retrieved for any stored time segment via the stream admin panel. Content access is limited to 2 hour segments at a time.

1. The ARCHIVE STATUS section simply indicates the current status of the archive service, including the retention period configured and how much of it is used.

2. ARCHIVE ACCESS shows the earliest date and time the archive is available from, and allows selecting a time period of audio to preview. Select the date, start time and end time of the archive and press the "Preview" button. If the selected time period is invalid, for example if it is outside the archive boundaries or if it is longer than a 2 hour segment, an error message is displayed. Otherwise, the preview player is updated to the relevant time.

3. The PREVIEW & DOWNLOAD section allows previewing the selected time period with an online player. This defaults to the past hour of content and can be updated in the "ARCHIVE ACCESS" section. The "Download" button on the preview player can be used to retrieve a playlist file. This can be used to download the selected time segment as an audio file to your computer. See the next section for details on how to do this.


1. The player's download button will download a small .m3u8 playlist file to your machine. This file does not contain audio, the following steps are used to get an audio file:

2. Install the free VLC audio player for your computer.

3. Open VLC, and under it's "File" menu choose "Convert / Stream".

6. Use the "Open Media" button and select the .m3u8 playlist file downloaded from our portal.

7. Under "Choose Profile" choose the audio codec you wish to save the file as. To save as uncompressed audio use "Audio - CD".

8. Under "Choose Destination" select "Save as File" and then select a file to save the audio to.

9. Click "Save".

10. This will open a playlist window that will start downloading the archived audio as one audio file.

Note that the speed of download depends on your internet connection speed.

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