Requirements & support
Streaming requires a reliable internet connection from the studio where audio is captured to a dedicated input server on our platform.The internet is never a 100% reliable and customers may experience intermittent errors when streaming into our platform. Our dedicated hardware will always attempt to automatically reconnect and establish the stream. Where customers use their own software or hardware with our streaming-only solution they are responsible for ensuring reconnects after a disconnect. It is highly recommended to select software or hardware that do this automatically.
Acceptable input formats
Customers using our streaming-only service without our dedicated hardware can push their audio into our platform using:
Icecast 2 on port 8000. Accepts AAC, Opus and MP3.
At the start of your trial we will provide the IP address, hostname and password to use when pushing your stream into our platform. These settings are unique per customer.
Any input bitrate is acceptable as long as it can be pushed reliably with your available upstream bandwidth. We recommend between 160k and 192k using AAC or Opus. MP3 is not recommended. See also the "Validate your Bandwidth" section on this page to establish your upstream capacity.
What software can i use to publish my stream ?
There are a huge range of Icecast source clients that should work with our platform:
- BUTT, free cross-platform tool:
- Rogue Amoeba's Audio Hijack. $59. Mac only.
- iziCast, iOS app. $4.
- See also full list of other Icecast source clients.
Setup example: BUTT