---
title: "Data subject request"
slug: "privacy-data-subject-request"
updated: 2021-06-16T08:43:09Z
published: 2021-06-16T08:43:09Z
canonical: "support.iono.fm/privacy-data-subject-request"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.iono.fm/llms.txt
> Use this file to discover all available pages before exploring further.

# Data subject request

As per our privacy policy, individuals can request access, updates or deletion of personal information we may store on them.

## Platform user accounts

User accounts on our platform has a self-service functionality available to:

- update all their own profile details,
- download their account details using the "Export profile" functionality,
- permanently delete their accounts using the "Delete profile" functionality.

To access these:

1. Login to iono.fm
2. Visit you profile page at [https://iono.fm/account](https://iono.fm/account)
3. The update, export and delete functionality is visible as actions on this page.

## Other data

If you think we hold personal information of you outside our platform, for example any support queries you may have sent to our Helpdesk, please contact us at [privacy@iono.fm](http://mailto:privacy@iono.fm) to initiate a request against your information.

## Related

- [Privacy Policy](/privacy-organisation-policy.md)